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During the summer, new students will be instructed to submit an ID photo online. Students who do not submit a photo by the deadline will need to visit the Computing Services Help Center upon arriving to campus to have a photo taken and an ID Card produced.

Note: Orientation and the beginning of each semester are peak times in the Computing Services Help Center, so lines may be long. Students should plan their schedules accordingly.

First-Year Undergraduate Card Distribution

First-year undergraduate students who submit their ID photo by the deadline (usually the beginning of July) will receive their ID Card in one of the following ways:

• Students with a U.S. permanent address will receive their ID Cards via mail before they arrive on campus.
• Students with an international permanent address will pick up their ID Cards on move-in day. 

New Graduate Student Card Distribution

New graduate students who submit their photo by the deadline will receive their ID Card from their department. Distribution processes vary, so students should contact their departments after August 1 for instructions and details.

While most student ID Card expiration dates are tied to graduation dates, some students may need to replace an expiring card for various reasons (e.g., a graduation date change or additional semesters).

Students may replace an ID Card up to one month before the expiration date printed on the ID Card by visiting the Computing Services Help Center to have a new photo taken and a new ID Card produced. The current/expiring ID Card must be surrendered when the replacement card is printed; otherwise, a $30 lost card fee will apply.

Note: Students who graduate and begin a new program (i.e., graduating with an undergraduate degree and entering a Master's program) must follow the guidelines for new students. Expired cards cannot be renewed until August 1 for fall arrivals.

New faculty and staff members may either submit an ID photo online or visit the Computing Services Help Center, on or after their start date, to have a photo taken and an ID Card produced. The Computing Services Help Center is located on the first floor of Cyert Hall. A government-issued photo identification (driver's license or passport) must be presented.

All faculty and staff ID cards have a four-year expiration from the date they are printed. However, the card's functionality is linked to the employee's Workday record. Although your card may still work, it is essential to replace it as soon as possible. We strongly recommend that faculty and staff with expiring cards visit theComputing Services Help Center. to renew them. This will ensure that the card's technology is up to date, that the "tap" functionality operates correctly, and, for security purposes, that the card features a new photo.

An ID Card may be renewed at any time up to one month before its expiration date. 

Employees terminating employment must return their ID card to a supervisor. Supervisors should then return the collected cards to Human Resources.

If you are re-hired and did not return your ID card at the end of your previous employment, you must bring your most recent ID card to the Computing Services Help Center upon your re-hire. If you fail to do this, you will incur a $30 lost card fee.

Emeriti faculty and retired faculty/staff members are eligible for an ID card, which must be renewed every four years. Before an ID card can be issued, the individual's status must be confirmed by ÎÞÂëרÇø Works, either through the ÎÞÂëרÇø directory or by sending an email to idplus@andrew.cmu.edu.

Benefits-eligible faculty and staff may obtain Sponsored ID Cards for spouses, domestic partners or dependent children (ages 12-21) who meet certain eligibility criteria.

Instructions:

• Complete the Sponsored ID Card Request form; it must be signed by the benefits-eligible faculty or staff member.
• The sponsored individual should return the form to the Computing Services Help Center, along with documentation supporting the spouse, domestic partner or dependent child relationship, the $25 Spouse/Domestic Partner/Dependent Sponsored ID Card fee and a valid government-issued photo identification (driver's license or passport).
  • If the dependent relationship is documented in Workday, a printout of the Dependent screen (found in Workday under 'Reports') is also considered supporting documentation. Visit the Human Resources website for a list of acceptable supporting documentation.
• Help Center staff will take the sponsored individual's photo, and an ID Card will be produced.

Emeriti faculty and retired faculty/staff may obtain Sponsored ID Cards for spouses, domestic partners or dependent children (ages 12-21) who meet certain eligibility criteria.

Instructions:

• Complete the Sponsored ID Card Request form; it must be signed by the emeritus faculty member or retired faculty/staff member.
• The sponsored individual should return the form to the Computing Services Help Center, along with documentation supporting the spouse, domestic partner or dependent child relationship, the $25 Spouse/Domestic Partner/Dependent Sponsored ID Card fee and a valid government-issued photo identification (driver's license or passport).
  • Visit the Human Resources website for a list of acceptable supporting documentation.
• Help Center staff will take the sponsored individual's photo, and an ID Card will be produced.

Degree-seeking students may obtain Sponsored ID Cards for spouses or domestic partners who meet certain eligibility criteria.

Instructions:

• Complete the Sponsored ID Card Request form; it must be signed by the degree-seeking student.
• The sponsored individual should return the form to the Computing Services Help Center, along with documentation supporting the spouse, domestic partner or dependent child relationship, the $25 Spouse/Domestic Partner/Dependent Sponsored ID Card fee and a valid government-issued photo identification (driver's license or passport).
  • Acceptable supporting documentation includes a marriage certificate or a Domestic Partner Registration Form approved and signed by the Office of the Dean of Students.
• Help Center staff will take the sponsored individual's photo, and an ID Card will be produced.

Departments may obtain Sponsored ID Cards for visiting researchers and scholars who will be on campus for more than three weeks.

It is requested, but not required, that visiting researchers and scholars who require an ID Card have a Contingent Worker position in Workday (ÎÞÂëרÇø's HR system) to facilitate the creation of an ID Card account. Researchers and scholars who will be entered into Workday should wait to request an ID Card until their start date or later to ensure their records have been fully processed in Workday.

Prospective cardholders may only be sponsored by a university department or other organizational unit (not by an individual). Spouses, children or other family members of visiting researchers and scholars are not eligible for Sponsored ID Cards.

Instructions:

• The sponsoring department must complete and sign the Sponsored ID Card Request form on behalf of the visiting researcher or scholar.
  • Include a GL or GM Oracle account number to cover the Sponsored ID Card fee:
    • A $10 charge is assessed to HR for Sponsored ID Cards for individuals entered into Workday.
    • There is a $40 fee for Sponsored ID Cards issued to individuals not entered into Workday.
• The visiting researcher or scholar should return the completed and signed form to the Computing Services Help Center, along with valid government-issued photo identification (a driver's license or passport).
• Help Center staff will take the sponsored individual's photo, and an ID Card will be produced.

Visiting/non-degree students may obtain a Sponsored ID Card that will be valid during the semester(s) in which they are enrolled. Visiting/non-degree students who wish to receive an ID Card must have a current student record and be eligible to enroll or currently enrolled in the semester in which they are applying for the ID Card.

Instructions:

• Visiting/non-degree students should visit the Computing Services Help Center to complete and sign an ID Card Request form.
• Valid government-issued photo identification (driver's license or passport) must be presented at the Help Center.
• Help Center staff will take the student's photo, and an ID Card will be produced.

Departments may obtain Sponsored ID Cards for special program participants, conference attendees, and other individuals/groups. Prospective cardholders must be participants or attendees of a university department-sponsored program or conference.

These cards may be photo or non-photo ID Cards, which are issued for a limited time period:

• Photo ID Cards are required for programs lasting three weeks or longer.
• Departments may choose either photo or non-photo ID Cards for programs/conferences that are shorter than three weeks.

Departments are responsible for photo identification, distributing ID Cards to cardholders, and collecting and returning the cards to the Computing Services Help Center when the program is completed.

Prospective cardholders may only be sponsored by a university department or other organizational unit (not by an individual). Spouses, children or other family members of program participants, conference attendees, and others are not eligible for Sponsored ID Cards.

Instructions:

• The sponsoring department must complete a Sponsored ID Card Request form on behalf of the prospective cardholder(s) and have it signed by the department head.
  • Include a GL or GM Oracle account number to cover the $40 Sponsored ID Card fee.
  • Attach a list of the prospective cardholders' first and last names to the form.
• The sponsoring department should return the completed and signed form and cardholder list to the Computing Services Help Center at least two weeks before the group's arrival.
• Non-photo ID Cards will be delivered to the department for distribution.
• For photo ID Cards, the program administrator can send a ZIP file of all cardholder photos to idplus@andrew.cmu.edu, or the prospective cardholders must visit the Computing Services Help Center to have a photo taken and an ID Card produced. Valid government-issued photo identification (driver's license or passport) must be presented.
  • Departments may also visit the Help Center to pick up photo ID Cards after photos have been taken; the department will assume responsibility of the ID Cards upon pick-up from the Help Center.

Departments may obtain Sponsored ID Cards for partnering vendors and contractors whose businesses require frequent access to campus buildings (i.e., Aramark). Vendors and contractors who will be on campus only once or infrequently may obtain a temporary $10 Building Access Card from the Computing Services Help Center with a sponsoring department's approval.

It is requested, but not required, that vendors and contractors who require an ID Card have a Contingent Worker position in Workday (ÎÞÂëרÇø's HR system) to facilitate the creation of an ID Card account. Vendors and contractors who will be entered into Workday should wait to request an ID Card until their start date or later to ensure their records have been fully processed in Workday.

Prospective cardholders may only be sponsored by a university department or other organizational unit (not by an individual). Spouses, children or other family members of vendors and contractors are not eligible for Sponsored ID Cards.

Instructions:

• The sponsoring department must complete and sign the Sponsored ID Card Request form on behalf of the vendor or contractor
  • Include a GL or GM Oracle account number to cover the Sponsored ID Card fee:
    • A $10 charge is assessed to HR for Sponsored ID Cards for individuals entered into Workday.
    • There is a $40 fee for Sponsored ID Cards issued to individuals not entered into Workday.
• The vendor/contractor should return the completed and signed form to the Computing Services Help Center, along with valid government-issued photo identification (a driver's license or passport).
• Help Center staff will take the sponsored individual's photo, and an ID Card will be produced.

It is critical to notify the Computing Services Help Center of lost or stolen cards as soon as possible to prevent unauthorized access to facilities and funds. Students can temporarily deactivate an ID Card by logging into SIO and reporting the card as lost or stolen.

To obtain a replacement ID Card, the cardholder must maintain card eligibility, complete and sign the ID Card Request form, and take the completed form to the Computing Services Help Center to have a new photo taken and a new card produced. A new card number will be assigned in order to prevent fraudulent use of the lost or stolen card.

There is a nonrefundable $30 fee for replacing lost ID Cards. Stolen ID Cards will be replaced free of charge if the cardholder produces a police report or Carnegie Mellon incident report verifying that the card was stolen. Otherwise, it will be treated as a lost card, and the $30 fee will apply.

To obtain a replacement ID Card for a damaged card, the cardholder must maintain card eligibility, complete and sign the ID Card Request form, and take the completed form to the Computing Services Help Center to have a new photo taken and a new card produced. There is a $10 fee to replace a damaged card, provided the original damaged card is surrendered. If the original damaged card is not surrendered, the $30 lost card fee will apply.

Visit ID Card Printing Fees for additional information. Please note that cash is not accepted at the Computing Services Help Center. Fees must be paid by check, credit card, debit card, or student account charge.